Question: Can you recommend a solution that uses augmented reality and AI to resolve customer issues faster and more efficiently?

If you're looking for a solution that blends augmented reality (AR) with AI to help customers get help faster and more effectively, SightCall is a good choice. The platform combines live video and multimodal generative AI to deliver guided and personalized service experiences through AR visual assistance. It integrates with CRM and FSM tools, automates processes, and offers a variety of deployment options, including custom branded apps and SDK integrations.

Another contender is DigitalGenius, which specializes in AI-powered customer service automation for ecommerce. It offers conversational and visual AI for immediate care and personalized answers to pre- and post-purchase questions. Deep integrations with a variety of platforms and tools help resolve issues quickly and proactively use AI to address problems before they escalate, making it a good option for improving customer satisfaction and loyalty.

If you're looking for a more complete AI-based customer service solution, check out Ada. The platform replaces traditional scripted chatbots with AI, letting businesses onboard, measure and coach top-performing AI agents. It supports multiple languages and integrates with existing knowledge sources, so businesses can offer personalized and accurate answers to customer questions and improve resolution rates and overall customer satisfaction.