If you need a tool to analyze survey data and provide insights that inform customer satisfaction improvements, Qualtrics is a top contender. It's an experience management platform that uses AI to provide insights across customer, employee and market research. With tools like Conversational Feedback, Text Analytics Insights, and Recommendations, Qualtrics can help companies turn data into personalized experiences and make informed decisions. It offers flexible pricing to fit different program needs and has more than 18,000 customers.
Another top contender is Monterey AI, a product insights platform that uses sophisticated AI to help companies make data-driven decisions and improve customer satisfaction. It can mine raw data for insights, categorize problems and ask questions of the data. With integrations with more than 6,000 apps, Monterey AI can fit into existing workflows, making it a good choice for product managers and customer success teams.
If you're looking for an AI-powered tool specifically for survey data analysis, ANDRE is worth a look. It automates survey data analysis and provides expert-level insights and narratives from raw data. With the ability to import files from a variety of sources, ANDRE offers analytic scripts, pre-built slide decks and data visualization, so it's accessible to people with varying levels of technical expertise. And with prices starting at $0/month, it's an affordable option to free up time for analysis.
Last, InMoment offers an integrated customer experience solution that collects and links unstructured and structured experience data from multiple sources. It includes AI-powered surveys, reputation management and advanced analytics to provide a comprehensive view of the customer journey. This allows teams to take targeted actions to address individual and repeat experience problems, leading to higher customer satisfaction and business growth.