Kustomer is a full-featured CRM system with AI-powered automations and chatbots. It also offers features like a unified customer profile, proactive support and business process automation. With more than 60 integrations with other apps and pricing that starts at $89 per month per user, Kustomer can help you cut support volume and speed up response times.
Forethought is a more powerful AI-powered customer support system. It automates mundane work, boosts resolution rates and cuts support costs. With tools like Solve for simple questions, Triage for assessing intent, and Assist for summarizing tickets with AI-generated text, Forethought can dramatically improve support efficiency and productivity.
If you want to use AI to give customers 24/7 access to high-quality interactions, boost.ai has an enterprise-grade conversational AI system. It offers AI chat and voice bots, generative AI for creative responses, and a hybrid approach that combines human and virtual agents. The system scales and can be integrated with existing systems, so it's good for small or large businesses.
Last, ZenCall has an AI-powered call management system that can route calls that you miss to an AI agent. It offers features like real-time call notifications, transcriptions and unlimited free prompt tests, and it's a relatively cheap option with a pay-per-use pricing model and a 7-day free trial.