If you're looking for an AI-powered platform that boosts productivity with a suite of sales, marketing and customer support tools, Salesforce is a top contender. Its AI-powered CRM offers a 360-degree customer view, AI Copilot for content creation and Data Cloud for bringing in outside data to personalize customer interactions. It also offers Tableau Pulse for AI-infused analytics and Slack Integration for seamless CRM collaboration.
Another powerful option is Drift, which is geared toward personalizing buyer journeys with conversational AI. It offers features like revenue orchestration, native integrations with more than 50 platforms and AI-powered tools for lead generation and personalized web experiences. The tool can help you dramatically increase pipeline generation and conversion rates.
If you're looking for a more narrow focus, Conversica offers conversational AI specifically geared for revenue teams. It uses human-like interactions to drive conversions across the customer journey. With sophisticated models for lead engagement and qualification, and support for multiple languages, Conversica helps businesses scale revenue and automate workflows.
Last, Haptik offers an omnichannel Conversational CRM that uses Generative AI to manage the customer lifecycle. It includes tools like Gen AI Web Q&A for fast customer service and Gen AI Sales Assistant for personalized buying guidance. Haptik is designed to improve customer satisfaction and operational efficiency across industries.