Question: Is there a tool that provides AI-driven conversations for customer support and sales teams?

If you're looking for a platform that offers AI-powered conversations for customer support and sales teams, Haptik is a great option that offers a range of AI-powered tools. There's a Gen AI Web Q&A for fast customer support, a Gen AI Sales Assistant for personalized buying advice, and Smart Agent Chat for more effective customer interaction. Haptik also offers multi-channel support across WhatsApp, Instagram and other channels, which can help improve customer satisfaction and operational efficiency.

Another good option is Conversica, which is geared to converting customers at every stage of the customer journey. It uses advanced AI models to mimic human conversations, engage and qualify leads, and handle multilingual and omnichannel communications. Conversica's platform integrates with leading CRM and Customer Success platforms, making it a powerful tool to drive revenue and customer loyalty.

If you prefer a more automated approach, boost.ai offers a conversational AI platform designed to boost customer satisfaction and automate customer service. It offers personalized interactions through AI chat and voice bots, omnichannel consistency and a hybrid approach that combines human and virtual agents. With its conversation builder and ROI-oriented approach, boost.ai is a good fit for companies looking to increase self-service rates across channels.

Last, Verloop offers a conversational AI platform that automates chat and voice interactions to improve customer support and agent productivity. Its features include automated chat and voice support, agent empowerment tools and contextual conversations. Verloop.io is good for companies in any industry that want to deflect support requests, lower response times and improve overall customer satisfaction.