Question: Is there a software that can help car dealerships optimize their sales and communication processes using AI and automation?

The first contender, Impel, is a broad AI-based customer lifecycle management platform. It includes generative conversational AI for better employee productivity, interactive content for merchandising, and computer vision AI for better digital vehicle imagery. Impel is designed for tight integration, data insights and analytics that can help auto retailers boost showroom appointments and vehicle sales while improving the customer experience.

Another good option is DriveCentric, an AI-infused CRM system for car dealerships. It marries AI with a consumer-friendly interface to help build relationships with features like a data warehouse, partner API and desking for digital retailing workflow automation. DriveCentric's Augmented Intelligence BDC automates sales pipelines, automates routine tasks and provides 24/7 human-like support, all of which can help dealerships run better and customers be happier.

For better SMS communications and lead generation, Matador is a conversational AI and automation platform that consolidates messages from multiple sources into dynamic shared inboxes and offers features like video messaging, AI-powered conversations and SMS broadcasts. With integrations with popular CRM systems and lead sources, Matador can help dealerships run better sales and service operations and keep customers better engaged.

Last, Kenect is an all-in-one platform to handle customer communication, online reputation and payment collection. It includes tools like texting, review management, video chat and content library, all powered by AI and integrated with dealerships' DMS and CRM systems. Kenect can help dealerships save time and boost revenue with its feature-rich suite of tools designed to improve customer interactions and streamline operations.