Virtual Shopping Assistant Alternatives

If you're looking for another Virtual Shopping Assistant alternative, Rep AI is a good choice. It integrates with Shopify to personalize shopping experiences and drive more conversions from traffic. Rep AI can handle 97% of support requests, offering personalized guidance and product recommendations. It also offers proactive support to help prevent customer churn and integrates with a wide range of eCommerce tools.

Another option is DigitalGenius, an AI-powered customer service automation platform that offers immediate support and personalized answers to customers' pre- and post-purchase questions. It includes deep integrations with a variety of platforms and uses conversational and visual AI to deliver empathetic and personalized interactions. The platform also includes analytics and reporting tools to track performance and optimize results.

DigitalGenius can help ecommerce businesses grow and improve the customer experience, resulting in lower resolution times, higher loyalty and better CSAT. Similarly, Haptik uses Generative AI to offer a range of tools and solutions for customer lifecycle management across industries. It includes Gen AI Web Q&A for fast customer support and a Gen AI Sales Assistant for personalized buying guidance. Haptik also offers Intelligent Analytics for performance tracking and a Conversation Studio for low-code interface creation.

If you're looking for something more flexible, Certainly is an all-in-one AI chatbot platform that helps improve customer engagement and streamline business operations. It supports multiple languages and offers one-click multilingual support with direct integrations with tools like Shopify and Zendesk. By combining proprietary AI and pre-built templates, Certainly can help businesses deflect support tickets and increase average order value through AI-powered product recommendations.