If you're looking for a Vee24 replacement, CM.com is another good option. It has a range of platforms, including an Engagement Platform with AI-based marketing and service apps, a Connectivity Platform for multichannel interactions, a Payments Platform and a Ticketing Platform. CM.com's Conversational AI Cloud and Generative AI Engine automate customer support and personalize interactions, so it's a good option for customer relationship building.
Another contender is MoEngage. It's geared for delivering personalized experiences across multiple channels with AI-powered optimization. It has tools like customer insights and analytics, omnichannel communication and AI-boosted campaign optimization. MoEngage is geared for enterprise-scale brands and offers scalable, secure options for financial services and retail.
Qualtrics also has a powerful experience management platform that uses AI to generate insights from customer, employee and market research. With tools like Conversational Feedback and Text Analytics Insights, Qualtrics can help companies turn data into personalized experiences that fuel business growth. Its large customer base and enterprise-level compliance make it a good option.
If you're interested in digital experience intelligence, Contentsquare has a platform to improve conversion, retention and customer satisfaction. It offers digital experience analytics, monitoring and voice of customer tools that can help businesses improve their digital experience with AI-powered insights. Contentsquare has been used by brands like Harrods and Calzedonia, so it's a good option for improving digital user experience.