Synchronoss Alternatives

Protects and secures digital assets, enabling personalized experiences and new revenue streams through AI-powered features and monetization opportunities.
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Twilio

If you're looking for another Synchronoss alternative, Twilio is definitely worth considering. Twilio's customer engagement platform combines communication APIs for SMS, WhatsApp, voice and email so businesses can personalize customer journeys and onboard users securely. With a powerful Customer Data Platform and multichannel communication APIs, Twilio can help businesses acquire and retain customers more effectively, and is a good option for businesses looking to improve customer engagement and security.

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Webex CPaaS

Another option is Webex CPaaS, a cloud-based communication platform that automates end-to-end customer journeys across 16+ channels. It includes a low-code visual flow builder, multichannel interactions and scalability, making it a good option for mid-sized to large businesses that want to automate and improve their customer interactions. The platform can be used for a variety of use cases, including onboarding, nurturing, retaining and upselling, and comes with pre-packaged SaaS applications like Webex Campaign and Webex Engage.

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Amdocs

If you're interested in AI-powered solutions, Amdocs has the amAIz platform, specifically designed for communication service providers (CSPs). The platform uses Generative AI (GenAI) to drive innovation, automate processes and optimize decision-making. It's designed to simplify customer, IT and network requirements, and deliver end-to-end customer experiences across multiple channels, making it a good option for CSPs looking to improve their operations and customer engagement.

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Verint

Finally, Verint offers a customer experience (CX) automation platform that uses AI to improve customer engagement and business outcomes. With features like Da Vinci AI, Engagement Data Hub and Channel Automation, it lets contact centers automate and improve customer interactions while reducing costs. Verint's platform is recognized by industry analysts as a leader in CX automation, so it's a good option for businesses looking to improve their customer experiences and operational efficiency.

More Alternatives to Synchronoss

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Dropbox

Quickly find, organize, and share content with an AI-powered universal search tool, streamlining your workflow and saving time.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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Lookout

Identifies and responds to breaches in real-time with AI-driven threat intelligence, providing end-to-end security and visibility across mobile, cloud, and web environments.

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Twilio Segment

Automatically enriches customer profiles with every new interaction, enabling real-time personalized experiences and targeted advertising.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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Netcore Cloud

Drive conversions, engagement, and retention through AI-powered customer experience and personalization tools, delivering delightful in-app experiences at scale.

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RingCentral

Combines phone, message, video, and contact center tools with AI-driven features like call notes, insights, and message templates to enhance employee and customer communication.

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Darktrace

Identifies and responds to cyber threats in real-time, using Self-Learning AI to correlate security incidents and provide a unified view of security threats.

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Varonis

Continuously discovers and classifies critical data, removes exposures, and stops threats in real-time using AI-powered automation.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Five9

Improves customer experience in real-time with AI-powered automation, managing interactions across multiple channels and providing personalized service.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Rubrik

Automates data protection across enterprise, cloud, and SaaS applications, providing rapid recovery and threat detection with machine learning-powered analytics.

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LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Marketing Cloud Engagement

Delivers personalized marketing and automated journeys across channels, orchestrating every touchpoint for a consistent brand message and unique customer experience.

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Avaya

Deliver personalized, omnichannel customer experiences with Avaya's integrated, cloud-based platform.

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Nightfall

Finds, classifies, and protects sensitive data in SaaS and cloud applications with high accuracy and fewer false positives, reducing data breach risk.

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SentinelOne

Unifies endpoint, cloud, identity, and data security through a single platform, providing real-time insights and streamlined cybersecurity experience.

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GoTo Connect

Modernize and centralize communications with a unified, cloud-based phone and engagement system.