Spryngtime Alternatives

If you're looking for a Spryngtime alternative, Haptik could be a good choice. It's got a range of tools for customer lifecycle management, including Gen AI Web Q&A for fast support, a Gen AI Sales Assistant for personalized buying advice, and Smart Agent Chat for more productive agents. The platform also lets you reach customers on WhatsApp, Instagram and other channels for better satisfaction and operations.

Another good option is boost.ai. The platform uses AI chat and voice bots for personalized customer interactions, and it scales and secures itself with simple integration with your existing systems. It can maintain omnichannel consistency and round-the-clock coverage, and it can offer a hybrid approach blending human and virtual agents for the best possible interactions.

If you want to automate a lot of your customer support, Verloop is a good choice. It's got features like automated chat and voice interactions, agent empowerment tools and contextual conversations. Verloop.io is designed to speed up response times and handle times, so it's a good fit for e-commerce and banking.

Last, AptEdge is worth a look. This AI-powered platform turns apps into answers for support agents, using Generative AI to automate and augment support. It integrates with popular tools like Salesforce and Zendesk, and is geared for large enterprises with heavy call volume and high customer satisfaction needs.