OnceHub Alternatives

If you're looking for a OnceHub alternative, Verloop is a good contender. The customer support automation platform offers a range of features, including automated chat and voice support, agent empowerment tools and multilingual support. It uses Generative AI to boost customer satisfaction and free up live agents, making it a good fit for companies in many different industries.

Another good option is boost.ai, an enterprise-focused conversational AI platform. It offers personalized interactions through AI chat and voice bots, omnichannel consistency and integration with existing systems. The company's focus is on increasing self-service rates and automating customer service, so it's a good fit for companies that want to improve customer satisfaction.

If you prefer a more digital-first approach, LivePerson could be a good match. The company's platform helps companies shift to digital interactions by routing voice calls to digital channels, improving customer satisfaction and agent productivity. It also offers tools for automating common customer intents, analyzing conversation data and providing conversational insights.

Last on the list is Haptik, a Conversational CRM that uses Generative AI to handle the customer lifecycle in many industries. It offers tools like Smart Agent Chat, Intelligent Analytics and Multi-Channel Support to improve customer engagement and operational efficiency. Haptik's customized solutions can help businesses improve customer satisfaction and generate leads more effectively.