OnceHub

OnceHub is an online appointment scheduling and digital engagement platform that combines AI, chatbots, live chat, instant calls and scheduled meetings. It's designed to help you have more in-context meetings so you can better connect with your audience. OnceHub lets professionals create highly customized and interactive conversational workflows in minutes that are tailored to each customer's needs.

The platform includes a variety of tools to help you engage with customers:

• Conversational Journeys Builder: Create customized conversational flows using AI and structured chatbots.
• Scheduled Meetings: One-on-one sessions, group sessions and panel sessions.
• Live Chat: Connect with website visitors immediately.
• Instant Calls: Video call customers immediately.
• Screening and Routing: Use interactive forms and chatbots to capture contact information and route engagements.
• Availability Management: Set specific availability for meetings so you don't get sidetracked.
• Customer Notifications: Send booking confirmations, reminders, updates and post-meeting follow-ups.
• Resource Pools and Distribution: Manage team member workload so you can respond more quickly.

OnceHub offers extensive customization options:

• Theme Designer: Customize the look of the platform to match your brand.
• Flexible Deployment: Embed booking calendars, interactive forms and chatbots on your website or host on OnceHub's own pages.
• Custom URLs: Use custom URLs for booking calendar links.
• Localized Languages: Support global customers with multiple languages and date and time formats.

Security is also a top priority with:

• Single Sign-On: Centralized authentication controls.
• Two-Factor Authentication: Protect accounts with multi-factor verification.
• Access Management Controls: Grant role- and user-based permissions.
• Custom Security Policies: Customize password policies and session controls.
• Invisible CAPTCHA: Block spam from bots.

OnceHub offers a free trial and several pricing plans for individuals and teams:

• Basic: Free, good for individuals with basic scheduling needs.
• Schedule: $10/user/month, good for businesses with professional scheduling needs.
• Route: $19/user/month, good for teams that want to optimize scheduling with qualification, routing and distribution.
• Engage: $39/user/month, good for teams that want to maximize engagements with scheduling, live chat and instant calls.
• Security and Compliance Add-on: $5/user/month, adds security and compliance features to any paid plan.
• Enterprise: Custom agreements and premium support for large teams (30+ users).

By combining AI, chatbots and other digital engagement tools, OnceHub can help businesses simplify their scheduling and customer interactions, resulting in more productive meetings and better customer service.

Published on June 24, 2024