If you want a platform that lets you have video calls, live chat and scheduled meetings in one place, OnceHub is a good choice. It uses AI, chatbots, live chat, video and scheduled meetings to enable in-context meetings and audience engagement. With a conversational journeys builder, availability management and robust security options, OnceHub offers a lot of customization and flexibility, and is good for professionals who want to simplify scheduling and improve customer interactions.
Another top contender is Zoom, an all-purpose collaboration tool that's well-suited to hybrid work with videoconferences, team chat, phone and webinars. Zoom has instant messaging, file sharing, collaborative work and VoIP calls, and more advanced features like AI Companion for summarizing meetings and automating workflows. Its developer program means it can be integrated with many other tools, too, so it's good for many different businesses.
Last, SnapCall is designed to improve customer satisfaction and engagement with video-based support. It offers live video calls, scheduled calls and video clips for customer support, and integrates with popular CRM tools like Zendesk and Salesforce. With robust security controls and several AI-powered features, SnapCall is designed to increase agent productivity and customer satisfaction.