If you're looking for a Hives alternative, Monterey AI is a strong contender. This AI platform is designed to help businesses make data-driven decisions and deliver better customer experiences by processing data from a range of sources, including user feedback, tickets and surveys. It offers features like Extract, Classify + Triage, and Q&A + Analyze that can help you extract insights and prioritize work. It also integrates with more than 6,000 apps, making it a good fit for product managers and customer success teams.
Another alternative is Sauce, an AI-powered tool to help you gather and analyze customer feedback. It can provide actionable insights in less than 5 minutes by using machine learning AI clustering to spot important feedback trends. Sauce can handle multiple sources of feedback and offers features like real-time clustering and customer attribute segmentation, which makes it a good fit for teams working on product adoption and customer satisfaction.
If you want a customer insights tool that pulls together data from many sources, Dovetail centralizes feedback from multiple sources into one place. It has tools like theme highlighting, pattern discovery and instant summarization of video calls to help teams make decisions based on data. Dovetail integrates with tools like Slack, Confluence and Jira and has strong security with HIPAA compliance and SOC 2 Type II certification.
Last, Eververse has a range of features to help with product development, including feedback management, AI-assisted writing and predictive prioritization. It also has visual roadmaps and customizable feature status, which makes it a good fit for teams that want to try to get their product development work in order. With several pricing levels including a free option, Eververse can accommodate organizations of different sizes and budgets.