If you're looking for another Grazias alternative, EmbedSocial is a good option. It's an all-in-one user-generated content management tool that comes with real-time content collection alerts, AI-powered analytics and customizable templates. The tool also integrates with major social media platforms and review sites, making it a good option for businesses that want to showcase customer feedback in a unified and centralized way.
Another alternative worth considering is CustomerIQ, which aggregates and analyzes customer feedback from multiple sources using AI-powered tools. It integrates with popular tools like Slack, Hubspot and Zendesk, and includes features like AI-powered highlight extraction and filtering so teams can organize and understand customer data. It's a good option for businesses that want to simplify their customer feedback analysis and monetize their data with insights.
For e-commerce businesses, ReviewXpo is a specialized review management tool that can be integrated with Shopify and Wix. It includes features like automated review collection, AI-powered responses and detailed analytics to help businesses boost social proof and drive sales. With multiple pricing plans, ReviewXpo is a good option for businesses of all sizes looking to improve their review management.
Last, Qualli is a simple tool for collecting and analyzing customer feedback. It automates feedback collection from multiple sources, offers sentiment analysis, and has a no-code survey builder with customizable themes. Qualli's unified interface and advanced search makes it easier for product managers, marketers and designers to build user-centric products by tapping into customer feedback.