If you're looking for another Fuel alternative, Canary is a good choice. It's a full-featured hospitality management software designed to improve the guest experience and streamline hotel operations. Canary's digital guest journey platform automates and personalizes many hotel operations, including guest experiences, targeted upsell opportunities and centralized communications through AI. It connects to hotel property management systems, CRMs, payment processors and other operational systems, making it a powerful option for hotels that want to become more efficient and profitable.
Another good alternative is Cendyn CRM, a customer relationship management (CRM) and customer data platform (CDP) specialist. The software helps hotels forge strong relationships with guests with real-time insights, unified data and precise guest segmentation for targeted messaging. It also includes marketing automation for two-way conversations across multiple touchpoints and practical tools for campaign management and targeted messaging, so it's a good option for hotels that want to boost guest engagement and loyalty.
TrustYou is another option. It offers an all-in-one guest experience solution designed to increase customer satisfaction and loyalty. TrustYou offers a range of products, including a Customer Experience Platform, Customer Data Platform and chatAI Platform that can analyze surveys and reviews, link customer data and provide fast and personalized recommendations to guests. Its integrated solutions ensure seamless guest interactions and high-quality experiences, making it a good option for hotels that want to increase customer satisfaction.
If you're looking for a more basic messaging option, Akia is focused on guest messaging and interaction. It lets hotels and vacation rentals send personalized messages to guests without requiring them to download an app and integrates with popular property management systems. Akia's platform includes automated actions powered by AI that can dramatically reduce labor and improve guest interactions, helping hotels run more efficiently and generate more revenue.