If you're looking for a Feedbuck alternative, Olvy could be worth a look. Olvy is a user feedback management platform that collects, analyzes and prioritizes customer feedback from channels like Slack, Discord, Twitter and Telegram. It can generate summaries, perform thematic analysis and sentiment analysis, and process feedback data to provide insights. Olvy also integrates with tools like ClickUp, Linear, Jira and Zendesk, so it's a good option for product teams.
Another alternative is Sprig. Sprig is an all-in-one product experience platform that uses AI to help companies optimize product adoption, retention and satisfaction at scale. It includes features like targeted surveys, replays and feedback collection, with advanced targeting, expert-built templates and customizable dashboards. Sprig can help companies find trends in user feedback and behavior so they can make data-driven product decisions and improve overall user experience.
If you want a more lightweight approach, check out Sauce. Sauce automates the collection and analysis of customer feedback and delivers insights in less than five minutes. It uses sophisticated AI clustering to find key feedback trends and can be integrated with sources like Slack, Intercom and Zendesk. Sauce is designed for teams that want to improve product adoption and reduce churn by quickly addressing customer needs.
Last, Qualli is a more mature option for collecting and collating user feedback from a variety of sources like social media, sales and support channels. It can automatically collect feedback with surveys that are easy to set up, and it offers sentiment analysis, automated tagging and real-time feedback trend tracking. Qualli's no-code survey builder and unified view of user insights make it a good option for product managers, marketers and designers.