If you're looking for a Career Karma alternative, boost.ai is another option. The platform is geared to improve customer satisfaction and automate customer service with AI chat and voice bots. It's got features like generative AI for creative responses, omnichannel consistency, 24/7 support and integration with existing systems, making it a good option for enterprises that want to improve customer interactions without breaking the bank.
Another option is LivePerson, which can help companies move to digital-first customer interactions. The company's features include routing voice calls to digital channels, a 30% reduction in operating costs and a 10% boost in customer satisfaction. It also offers tools and intelligence for agents, automates common customer intents, and analyzes omnichannel conversation data to better understand customer needs and preferences.
If you need a platform that combines natural language understanding with live agent integration and generative AI, Aivo is another option. The company offers tools for WhatsApp campaigns and video chat support, and is designed to reduce call center volumes and improve efficiency. Aivo integrates with third-party tools, offers detailed analytics and complies with security and privacy regulations.
Last, Conversica is a Conversational AI platform geared for revenue teams. It uses advanced self-supervised AI models to mimic human interactions and drive conversions across the customer journey. With features like autonomous digital assistants for lead engagement and qualification, and integrations with leading CRM and customer success platforms, Conversica is a good option for companies that want to automate workflows and drive revenue.