If you're looking to maximize revenue per conversation on WhatsApp, charles is a great option. This all-in-one platform is geared for mid-sized to large businesses and includes features like automated conversations, interactive engagement campaigns, and direct sales within chat. With a wide range of integrations, including Emarsys, Zendesk, and Shopify, charles offers expert support through a network of partners and a dedicated success team, so you can focus on maximizing your RPC. The platform is GDPR compliant and has tiered pricing based on conversations and BSP fees.
If you're looking for a more team-based approach, DashCX offers a professional platform for managing customer chats and optimizing sales performance. Its features include centralized chat management, automated lead qualification, and integration with any CRM. DashCX also offers a 24/7 virtual receptionist chatbot and advanced reporting to help teams manage and optimize their lead qualification and sales efforts.
Last but not least, Gupshup is a conversational engagement platform that helps with customer acquisition, marketing, commerce, and support across multiple messaging channels, including WhatsApp. With features like Bot Studio for custom conversational journeys and Agent Assist for better agent productivity, Gupshup helps businesses maximize customer lifetime value and reduce service costs efficiently.