Question: I'm looking for a solution that enables video chat and cobrowsing capabilities to enhance customer engagement and conversion rates.

If you're looking for a solution that combines video chat and cobrowsing to boost customer engagement and conversion rates, Vee24 is a great choice. The omnichannel platform includes video chat, advanced cobrowsing and chatbots that help customers navigate products and checkout. It integrates with popular CRM tools like Salesforce, Microsoft Dynamics and Zendesk, so it's adaptable to retail, automotive, financial services and other industries. Vee24 says it's seen strong results, including an average CSAT score of 93% and a 5% conversion rate boost.

Another contender is Glia, an omnichannel interaction platform for the financial services industry. Glia offers a combination of human, AI, voice and digital interactions to create a unified customer experience. Features include real-time cobrowsing, video and audio chat and AI management to automate and optimize customer interactions. More than 500 financial institutions have adopted Glia, and the company says it's led to improvements in customer satisfaction and operational efficiency, including higher conversion rates and lower abandonment rates.

If you're looking for something more adaptable, check out Vivocha, which offers a variety of customer engagement options, including live chat, click-to-call, co-browsing and video chat. Its unified support experience covers websites, mobile apps and messaging channels, and it's designed to be easy to deploy and scale. Vivocha's APIs make setup easy, and the company promises higher online sales, better productivity and higher customer satisfaction through multichannel proactive support.

Last, Whereby is a customizable video calling option for web and app developers. With pre-built UI, full customization and support for Telehealth and Digital Mental Health standards, Whereby can help increase user engagement and trust in a variety of industries. It's designed to be scalable and reliable, so it's good for applications like coaching, eLearning and more. Whereby's flexible pricing plans are designed to accommodate different business needs, so you should be able to find a plan that works for you.