Question: I need a tool to help me understand my users' needs and behaviors, can you suggest a solution?

If you need a tool to better understand your users' needs and behaviors, Hotjar is a great option. It has a full suite of features including heatmaps, recordings, feedback, surveys and interviews to help you spot trends, identify friction points and get a better understanding of user needs. Hotjar can be integrated with popular tools like Google Analytics and Zapier, and offers tiered pricing plans for different business needs.

Another option is Wondering, an AI-powered user insights platform that performs AI-conducted user interviews, surveys and design testing to deliver actionable insights. It supports multiple languages and complies with GDPR, making it a good option for continuous product discovery and optimizing user journeys. It has flexible pricing plans, including a free trial, so it can be used for a variety of research needs.

For a more customer-centric approach, Dovetail pulls feedback from multiple sources to reveal key moments, themes and unmet needs. It can be integrated with tools like Slack and Jira, and has strong security features, so it's good for large enterprises. With Dovetail, product teams can make data-driven decisions and improve customer satisfaction.

Last, Userpilot helps product teams personalize in-app experiences with tools for user onboarding, product analytics and user feedback. It includes features like custom product analytics reports, Microsurveys and personalized in-app experiences. Userpilot is geared for roles like product growth, product marketing and UX design, and offers a 14-day free trial and flexible pricing plans.