If you need a system to help you make business decisions by extracting useful information from your customer data, ThoughtSpot is worth a look. The AI-infused analytics system lets you pose complex data questions in plain language and get answers and explanations immediately. It's got search and AI-generated insights, visualization and governance controls, and is geared for data-driven decision making across many industries.
Another top contender is Tableau, a business intelligence and analytics system that connects to a broad range of data sources. It's got intuitive drag-and-drop interfaces for creating visualizations and sharing results. Tableau works with cloud, on-premises and Salesforce CRM systems, and has AI/ML abilities, too, so it's a good choice for businesses trying to run more efficiently and please customers.
For companies trying to overcome data silos, Treasure Data is a customer data platform (CDP) that builds a unified customer profile from historical and real-time data. This AI-infused CDP has strong data governance, security and compliance tools, too, which can help you grow your business and improve customer satisfaction across all touchpoints.
Also worth a look is Dovetail, which offers a Customer Insights Hub that gathers customer feedback from multiple sources and turns it into insights. It can highlight themes, spot patterns and summarize video calls instantly, so it's a good choice for product teams trying to make data-driven decisions and improve customer satisfaction.