Question: Can you recommend a tool that helps me make better business decisions by providing actionable insights from my customer data?

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ThoughtSpot

If you need a system to help you make business decisions by extracting useful information from your customer data, ThoughtSpot is worth a look. The AI-infused analytics system lets you pose complex data questions in plain language and get answers and explanations immediately. It's got search and AI-generated insights, visualization and governance controls, and is geared for data-driven decision making across many industries.

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Tableau

Another top contender is Tableau, a business intelligence and analytics system that connects to a broad range of data sources. It's got intuitive drag-and-drop interfaces for creating visualizations and sharing results. Tableau works with cloud, on-premises and Salesforce CRM systems, and has AI/ML abilities, too, so it's a good choice for businesses trying to run more efficiently and please customers.

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Treasure Data

For companies trying to overcome data silos, Treasure Data is a customer data platform (CDP) that builds a unified customer profile from historical and real-time data. This AI-infused CDP has strong data governance, security and compliance tools, too, which can help you grow your business and improve customer satisfaction across all touchpoints.

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Dovetail

Also worth a look is Dovetail, which offers a Customer Insights Hub that gathers customer feedback from multiple sources and turns it into insights. It can highlight themes, spot patterns and summarize video calls instantly, so it's a good choice for product teams trying to make data-driven decisions and improve customer satisfaction.

Additional AI Projects

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.

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Market Logic

Unify insights data and knowledge through a single AI-powered gateway, providing universal access to real-time market and consumer insights for data-driven decisions.

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Resonate

Unlock 14,000+ predictive attributes with 80.2% mean accuracy, empowering marketers to make data-driven decisions and optimize marketing performance.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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MicroStrategy

Build AI-infused business intelligence apps with rapid integration, cloud-native design, and natural language querying for faster insights and confident decision-making.

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Kyligence

Combines analytics and machine learning to provide a trusted source of metrics, enabling data-driven decisions with automated insights and holistic business overviews.

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Triple Whale

Unifies ecommerce data from multiple tools in one interface, providing actionable insights and freeing up time for better business decision-making.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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B2Metric

Unlock actionable insights with AI-driven data analytics, integrating multiple sources, and predicting customer churn, behavior, and preferences for optimized marketing and retention.

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Iterate

Unifies customer insights across teams, providing a single platform for gathering and analyzing feedback to inform customer-centric decision making.

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Meltwater

Unlock powerful data sets and drive strategy with AI-driven insights across media, social, consumer, and sales intelligence, empowering data-informed decisions.

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Baresquare

Detects anomalies 24/7, automates root cause analysis, and prioritizes actions based on business impact, empowering teams to take swift, data-driven decisions.

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Daydream

Unify data, context, and team collaboration to drive informed decisions, with AI-powered connections and expert-built templates for instant business insights.

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Sauce

Automates actionable customer insights in under 5 minutes, surfacing key trends and issues through AI clustering, and prioritizing feedback by customer attributes.

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CleverTap

Unlock deeper customer insights and drive personalized experiences with automated campaigns, data analytics, and experimentation tools.

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Glassbox

Captures every digital interaction, providing a detailed, data-rich view of the customer journey to understand behavior and drive revenue growth.

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Marketing Cloud

Unify customer data and analytics to run smarter, personalized campaigns across every interaction, driving increased ROI, customer value, and engagement.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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Airbook

Accelerate data analysis and insights generation across teams with native connectors to 150+ data sources, collaborative querying, and visualization tools.

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Dataroid

Unifies customer data across channels, providing a single view to analyze customer journeys and inform targeted engagement strategies.