Question: I need a solution that offers role-play scenarios for professionals to practice and improve their problem-solving skills.

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Interflexion

Interflexion is an AI-based service that trains people in leadership and interpersonal skills through simulated scenarios and personalized advice. It includes microlearning scenarios, natural language voice, video and text chat, audio-visual feedback and progress tracking. It's designed to let people rehearse and improve skills in a simulated environment with experiential learning and gamification.

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Second Nature

Another option is Second Nature, which uses conversational AI to train salespeople with realistic simulations. It offers a virtual pitch partner, personalized feedback and customizable templates, and is geared for sales, customer service and HR teams. It's designed to address common sales training problems like low conversion rates and long onboarding times, and offers a free trial for companies of all sizes.

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ServiceSim

If you're in a customer-facing role, ServiceSim offers an AI-based simulated customer service service. It lets agents train in a realistic virtual environment, rehearsing for things like customer complaints and product questions. Transcript feedback and integration with existing QA tools means ServiceSim is designed to lower turnover and improve overall performance.

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Dialworks

Dialworks offers a more general virtual training service for sales and support teams with mock calls, AI-powered call scoring and performance reports. It's designed to help teams find areas for improvement and optimize training to improve skills more quickly and cut training costs. It's got a basic plan with 60 minutes of training per user, so it's a good option for professionals who want to improve their skills.

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