Question: Is there a platform that helps dealerships gain a competitive edge by identifying and targeting open recall customers and competitor customers?

For dealerships seeking to differentiate themselves by finding and targeting open recall customers and competitor customers, automotiveMastermind is a great option. This platform uses behavioral data analytics to optimize sales performance and profitability. It enables dealerships to target open recall customers and attract new customers from competitors with targeted marketing. With predictive analytics to score prospects and automated targeted marketing campaigns, automotiveMastermind can drive sales and loyalty while reducing costs.

Another option is AutoAlert, a data management and customer experience platform. It includes tools like AlertMiner for finding opportunities, Engagement Studio for omnichannel marketing, and Service Lead Management for scheduling appointments. AutoAlert helps dealerships build stronger customer relationships through personalized communication and targeted marketing campaigns to drive customer engagement and retention.

DealerX is another option, using generative AI technology to distill data from many sources into a single view. It includes AI-scored profiles, real-time ROI analytics and proactive engagement activation. DealerX can help dealerships improve sales and marketing by better understanding customer journeys and improving retention, which can be useful for targeting competitor customers.

Last is Fullpath, which is designed to help dealerships consolidate and take advantage of their first-party data to create personalized shopping experiences. It combines dealership-specific data sources into a single, data-rich shopper profile for every individual customer, enabling AI-powered marketing automations and detailed audience segmentation. The platform improves customer experiences and drives sales by making data-driven decisions and running personalized marketing campaigns.