Question: I'm looking for a tool that provides real-time insights into customer behavior and identifies revenue leaks.

Out of the Blue is an AI-powered revenue optimization platform that can help eCommerce brands maximize revenue by finding and fixing revenue leaks. It constantly monitors and analyzes multiple data sources in real-time and offers features like real-time monitoring, user engagement insights, marketing signal integration and automatic root cause analysis. It's geared for eCommerce companies that want to increase revenue, lower costs and become more efficient.

Another good choice is Quantum Metric, a real-time digital analytics platform that helps companies optimize online experiences and conversions. It offers features like session replay, AI-powered session summarization, custom dashboards and interaction heatmaps. Quantum Metric helps digital teams validate technical issues, prioritize improvements and span the gap between technical and business teams, giving them a single source of truth about customer experiences.

If you want a behavioral data platform with a broader range of data, check out Fullstory. Fullstory captures hundreds of events and signals so businesses can understand user sentiment and behavior, and it can be used for predictive modeling, real-time replays and personalized experiences. The platform lets businesses build predictive models to understand user behavior and find opportunities for personalization and optimization for better conversions and customer loyalty.