Question: Can you recommend a platform that helps banks create personalized experiences for their customers using data-driven insights?

If you're looking for a platform to help banks create personalized experiences for their customers using data-driven insights, Flybits is an excellent choice. This platform enables banking institutions to deliver contextual and personalized interactions at scale, building trust with customers by turning data into meaningful interactions. Key features include hyper-personalization, secure data orchestration, and interactive, dynamic experiences that can help increase engagement rates by up to 30%.

Another strong option is MX, which empowers financial institutions and fintechs to connect financial accounts, uncover insights, and build more personalized money experiences. The platform securely links and verifies financial data, enriches it with context, and enables personalized financial experiences that drive engagement and growth. With over 13,000 connections to financial institutions and processing more than 170 billion transactions daily, MX ensures security and compliance while making integration easy.

For a more holistic approach to customer interactions, consider Glia. This omnichannel interaction platform combines human, AI, voice, and digital interactions to provide seamless customer experiences. Glia includes real-time guided website experiences, virtual assistants, and AI management to automate and optimize customer interactions. It has been adopted by over 500 financial institutions, leading to significant improvements in customer satisfaction and operational efficiency.