Question: I need a solution that can personalize cancel flows and recover failed payments to improve customer retention.

For a service that personalizes cancel flows and payment recovery to help you keep customers, Churnkey is a top contender. It personalizes cancel flows, recovers payments with targeted campaigns and offers dunning. Churnkey integrates with billing services like Stripe, Paddle and Braintree, and includes features like customer health scoring, Insights AI for feedback analysis and GDPR compliance. Using Churnkey, companies can expect churn rates to drop and revenue to increase.

Another top contender is FlyCode, which uses AI-powered dunning to reduce involuntary churn. FlyCode integrates with payment gateways like Shopify, Stripe and ReCharge, then combines AI models with payment logic to retry payments and optimize payment failures. It also offers personalized dunning and integrates with subscription management tools like ChargeBee and FastSpring. FlyCode helps businesses reduce the damage payment failures can inflict on subscription revenue.

Cleverbridge is a broad service for automating recurring revenue growth across the customer lifecycle. It handles global payments with fraud protection and chargeback protection, and offers retention marketing with automated email cadences. Cleverbridge also offers subscription management tools and a data platform for optimizing customer lifetime value. It's designed for B2B and B2C e-commerce, with tools for global tax and compliance, conversion rate optimization and digitally enhanced sales.

If you want a service that specializes in email and SMS marketing, Retention Science is a good option. It uses AI-powered intelligent lifecycle automation and personalized communication to drive online sales. The service automates welcome emails, repeat purchase and cart abandonment, and offers AI-predicted subject lines, content and send times. It also offers SMS marketing and a drag-and-drop automation workflow editor. By optimizing email and SMS marketing, Retention Science helps ecommerce businesses increase engagement and scale more efficiently.