If you want a system that will connect to your existing phone system and CRMs for a unified view of patient leads and marketing effectiveness, Liine is a good option. Liine is an AI-powered platform that streamlines and optimizes new patient acquisition through call recording and automation. It connects to multiple phone systems and marketing tools to provide zero-data-entry marketing attribution for every new patient call, web form and online booking. This means healthcare practices can easily manage patient leads, online bookings and marketing analytics, and get automated marketing and funnel analytics to optimize patient booking rates and workflow.
Another option is Invoca, an all-in-one analytics and automation platform that helps businesses get the most revenue out of phone calls. Invoca offers a single customer view of the buying journey, with call tracking and analytics to attribute marketing-driven calls. It uses AI to capture call intent and conversion outcomes, and connects to martech tools to optimize bidding and connect to CRMs and CDPs. The platform is geared for marketing, sales and contact center teams looking to increase revenue by improving lead quality and conversion rates.
If you need a more sophisticated data pull system, CallTrackingMetrics is a powerful option. It tracks and routes online and offline leads, giving you insight into what to do with them. With features like call tracking, AI-driven insights and integration with Google Ads, HubSpot and Salesforce, companies can analyze call recordings, transcriptions and live conversations to get a better handle on what customers want. It's for many industries, including healthcare, and has powerful analytics and automation tools to optimize marketing and sales.