QliqSOFT

QliqSOFT is a HIPAA-compliant digital patient engagement and communication platform that offers healthcare chatbots, secure texting, and a digital front door. It is designed to maximize communication between healthcare teams and patients in real-time.

QliqSOFT focuses on patient engagement, enabling personalized care and adapting to value-based care initiatives. The platform includes:

• QliqCHAT: Secure, HIPAA-compliant communication that connects doctors, nurses, and patients.
• Quincy: A digital engagement solution for streamlining clinical and administrative workflows.
• Patient Engagement: Reduces calls and automates routine tasks via virtual assistants and secure patient texting.
• Care Campaigns: Cohort-based, timed email and text outreach to patients.
• Secure Video Call: App-less engagement for patients.
• Digital Forms: Collect data and signatures electronically.

QliqSOFT serves various healthcare organizations such as hospitals, home health and hospice providers, federally qualified health centers, ambulatory clinics, and pharmaceutical companies. Its automated patient communication and streamlined clinical collaboration aim to improve patient satisfaction and reduce staff workload.

The platform has yielded proven results, including:

• 22% reduction in staff overtime
• 27% increase in well-child visits and immunizations
• 32% relative reduction in readmissions
• 58% of respondents identifying needs through SDoH screening

QliqSOFT integrates with existing systems and offers a range of features to enhance digital engagement, including capture and upload of images, custom forms, and bidirectional integration for patient validation. Pricing details are not publicly available, but it is generally tailored to meet the specific needs and budgets of healthcare organizations.

By using QliqSOFT, healthcare providers can automate patient preparation, intake, and follow-up, reducing unnecessary physical interaction and improving overall patient care. The platform aims to enhance the patient experience while also supporting healthcare teams with efficient communication and workflow management.

Published on July 13, 2024