Question: I need a system that automates routine tasks and reduces patient calls for healthcare organizations.

Hyro is a conversational AI system that can automate up to 85% of patient interactions, including answering frequently asked questions, handling IT help desk and scheduling, and smart routing complex calls. It can be integrated with tools like Epic EMR and Salesforce, and has shown strong results, including a 40% goal completion rate and 98% AI accuracy rate, making it a good choice to optimize call center operations and lower costs.

Another powerful option is Medchat·ai, which offers a no-code Automation Studio for custom workflows and AI agents. It also includes tools like Agent·ai for conversational AI, Live Chat for AI-assisted human support, and Switch for reducing call volume. Medchat·ai integrates with core systems and prioritizes security with HIPAA compliance and SOC 2 Type II certification, aiming to reduce hold times and improve patient engagement.

QliqSOFT is a HIPAA-compliant platform designed to maximize real-time communication between healthcare teams and patients. It includes QliqCHAT for secure communication, Quincy for digital engagement, and Secure Video Call for app-less engagement. By automating patient communication, QliqSOFT can reduce staff workload and improve patient satisfaction, making it a useful tool for healthcare providers looking to streamline clinical collaboration.

Last, Klara is a patient engagement platform that consolidates communication channels and automates outreach workflows. It offers multichannel engagement, intelligent message routing, and shared inboxes, ensuring HIPAA compliance. Klara has been proven to reduce phone calls significantly, freeing up healthcare professionals' time and improving the patient experience, making it an excellent choice for organizations looking to enhance patient communication and care.