If you want to know how the internet is affecting your customers' experience of your app, Contentsquare is a good place to start. The digital experience intelligence and analytics company helps companies improve and optimize user experience through tools like digital experience analytics, monitoring and voice of customer feedback. With tools like zone-based heatmaps, customer journey analysis and AI-powered insights, Contentsquare can help you boost conversion, retention and customer satisfaction.
Another good option is Conviva, which provides an Operational Data Platform that connects business results to system performance. Conviva's real-time insights into user and system activity, combined with AI-powered alerting, can help you identify and resolve Quality of Experience (QoE) issues that hurt revenue and engagement. The platform is geared for companies that want to improve their digital products and services by optimizing system performance.
If you want to go further with digital experience assurance, check out ThousandEyes. The company's platform offers end-to-end visibility into digital experience delivery, using AI-powered technology to identify and automatically resolve network and application problems. With tools like network and application synthetics, internet insights and WAN insights, ThousandEyes ensures that digital experiences work on every network, minimizing downtime and maximizing productivity.
Last, Heap can give you a unified view of customers' digital journeys to optimize conversion, retention and satisfaction. With features like session replay, data capture and customizable dashboards, Heap lets teams find areas of improvement and drive growth through better user engagement and retention. Its ease of use and broad platform integrations make it a good choice for companies that want to improve their digital experiences.