Question: I need a partner that can help me develop a tailored digital strategy for my business, including omnichannel CX and innovation ideation.

For a more personalized digital transformation strategy that includes omnichannel CX and innovation ideation, TELUS International is a good partner. The company provides a range of customer experience solutions, including innovative digital design and high-quality data training for machine learning models. Its services include end-to-end customer experience innovation, intelligent automation, managed cloud services and 360-degree customer analytics. TELUS International has worked with a variety of industries and more than 650 companies, and stresses the importance of clean, high-quality data for machine learning models.

Another good option is ShepHertz, a digital transformation platform that lets companies take an omnichannel approach. It includes omni-channel apps for B2B, B2C, B2E and B2Partner applications, customer engagement automation with gamification, a digital hub for strategic digitization, and API management with reusable microservices. ShepHertz supports remote team collaboration and has customized solutions for industries like retail and insurance, and it has more than 80,000 customers in 150 countries.

If you want a more comprehensive digital transformation offering, Orange Business is a good option. It offers a variety of services including digital consulting, secure access service edge, cloud networking and strategy and transformation services. These services are designed to help businesses run more efficiently and stay competitive, with a focus on hybrid work, digital workplace management and omnichannel customer experience. Orange Business' suite of internet and network solutions provides scalable and secure infrastructure.