If you're looking for a system to send dynamic content and notifications to customers through many different channels, Braze is a powerful option. The customer engagement platform uses AI to oversee real-time interactions across email, mobile app, SMS, WhatsApp and web messages. It includes features like data activation, journey orchestration and real-time triggers, and is geared for retail, media and financial services.
Another strong contender is Iterable, a cross-channel marketing platform that offers personalized customer interactions based on real-time data. It spans web, email, SMS, in-app and other channels, with abilities like personalized messaging, dynamic campaigns and AI-powered optimization. It's designed to be easy to use, even for non-technical team members, and can integrate with more than 100 partner networks.
Listrak offers a full-featured cross-channel marketing automation platform that unifies email, SMS, social media, push notifications and direct mail into one interface. It includes a Journey Hub for personalized customer journeys, email automation, text message marketing and predictive analytics, and is well suited for retailers and brands that want to improve customer engagement and revenue growth.
If you're looking for a more developer-centric option, Courier is a notification API that lets you send notifications through multiple channels, including email, SMS, push and more, with a single API. It can integrate with more than 50 providers and includes customizable UI components, centralized analytics and advanced user preferences, so it's good for companies that want to modernize their notifications without a lot of programming work.