Question: Is there a way to get deep usage analytics on how my customers are interacting with my product, so I can build targeted features and improve engagement?

If you want to drill down into usage data to understand how people are using your product and build features to keep them engaged, Upsolve AI is a good option. This service offers customer-facing analytics as a service, tapping into common databases and data warehouses with a customizable API. It has a drag-and-drop interface for creating dashboards so businesses can quickly create and update analytics dashboards. That can help you understand how people use your product so you can keep them engaged and retain them.

Another good option is Sprig, an all-in-one product experience platform that uses AI to optimize product adoption, retention and satisfaction. It combines targeted surveys, replays, feedback collection and AI analysis to spot trends in user feedback and behavior. With customizable dashboards, data integration and advanced targeting, Sprig can help you make data-driven decisions and optimize the user experience, reducing churn and optimizing user behavior.

If you want to take a more user-focused approach, Userpilot has tools to personalize in-app experiences and drive growth metrics. It includes guided user onboarding, custom product analytics reports and contextual Microsurveys to gather user feedback. With features like goal completion analysis and customizable segments, Userpilot helps teams understand user behavior and make data-driven decisions to improve user experience and customer retention.

Also worth a look is Fullstory, a behavioral data platform that captures a lot of user events and signals. It offers features like replays, predictive modeling and product analytics to help you identify opportunities for personalization and optimization. That can lead to better conversions, profitability and customer loyalty by building user-centric experiences.