Question: Can you recommend a solution that allows me to customize my delivery tracking and customer communications with my own branding?

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Shipup

If you want to personalize your delivery tracking and customer communication with your own brand, Shipup is another top contender. It offers branded order tracking with customizable tracking pages, automated messaging and returns handling. The service also comes with smart delivery estimates based on AI-powered models that can help you free up customer support resources and boost customer satisfaction and loyalty.

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Narvar

Another top contender is Narvar, which offers insights based on a broad network of retailers, carriers and partners to help with common post-purchase problems. Narvar's services include Promise for estimated delivery dates, Notify for automated messages, Track for interactive order tracking experiences and Return & Exchange for automated returns and exchanges. It's designed to scale and integrates with more than 300 carriers and 50+ eCommerce and Order Management Systems.

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AfterShip

AfterShip is another contender. It offers a range of tools to improve the post-purchase experience, including automated shipment tracking, returns processing, warranty processing and AI-based delivery date estimates. AfterShip integrates with 1,171 carriers around the world and offers enterprise-level security and privacy, so it's a good choice for companies large or small that want to improve customer satisfaction and loyalty.

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Shipday

If you're more focused on local deliveries, Shipday offers a customizable branding option for smaller businesses. It offers real-time driver tracking, automated dispatch and customizable branding. Shipday is geared for local businesses like restaurants and grocery stores that want to simplify their delivery operations and improve customer satisfaction.

Additional AI Projects

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Route

Enhance the post-purchase experience with real-time tracking, engagement tools, and carbon neutral shipping.

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TrackingMore

Provides end-to-end shipment tracking across 1,200+ carriers and 80+ airlines, offering real-time visibility and lowering WISMO inquiries.

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DispatchTrack

AI-optimized routes and real-time order tracking improve last-mile delivery customer satisfaction, promising speed, precision, and personalized experiences.

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Urbantz

Optimizes last mile logistics with AI-driven route planning, real-time delivery slots, and multi-carrier management to increase successful deliveries and customer satisfaction.

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Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.

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Jacquard

Crafts hyper-personalized messages at scale, ensuring consistency across channels, to better connect with audiences and deliver relevant content.

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Dotdigital

Centralizes and enriches data, providing actionable insights to inform creative campaigns, and automates cross-channel marketing experiences with advanced machine learning algorithms.

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Listrak

Unify customer data from various sources to create personalized journeys across channels, driving engagement and revenue through targeted marketing automation.

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Maverick

Automatically generates personalized video recordings for each customer, increasing conversion rates and customer satisfaction through scalable, engaging content.

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Maropost

Unifies commerce, marketing, and service tools, providing a single source of truth and enabling personalized customer experiences through automated data-driven interactions.

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Fresh Relevance

Create seamless, revenue-driving experiences across multiple touchpoints with personalized content, driven by customer identity, seasonal events, and lifecycle stages.

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Bloomreach

Unifies customer and product data with AI to deliver personalized marketing, product discovery, and content experiences across channels.

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Customily

Enables customers to personalize products with various options, previewing designs before purchase, to increase sales and simplify fulfillment.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Vero

Send targeted mobile push notifications and emails based on user interactions, creating personalized onboarding experiences and reducing churn rates.

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TINT

Empowers community-powered marketing by discovering, engaging, and mobilizing consumers to generate authentic user-generated content and predictive insights through AI-driven interactions.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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Monetate

Delivers 1-to-1 personalized experiences across all touchpoints, using machine learning to continually optimize content delivery and drive ecommerce results.

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Dynamic Yield

Creates unique, algorithmically matched content, products, and offers for each customer across multiple digital touchpoints, driving revenue and loyalty.

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PersonaClick

Predict customer behavior and deliver seamless, omnichannel experiences with advanced segmentation, A/B testing, and real-time personalization capabilities.