If you want to personalize your delivery tracking and customer communication with your own brand, Shipup is another top contender. It offers branded order tracking with customizable tracking pages, automated messaging and returns handling. The service also comes with smart delivery estimates based on AI-powered models that can help you free up customer support resources and boost customer satisfaction and loyalty.
Another top contender is Narvar, which offers insights based on a broad network of retailers, carriers and partners to help with common post-purchase problems. Narvar's services include Promise for estimated delivery dates, Notify for automated messages, Track for interactive order tracking experiences and Return & Exchange for automated returns and exchanges. It's designed to scale and integrates with more than 300 carriers and 50+ eCommerce and Order Management Systems.
AfterShip is another contender. It offers a range of tools to improve the post-purchase experience, including automated shipment tracking, returns processing, warranty processing and AI-based delivery date estimates. AfterShip integrates with 1,171 carriers around the world and offers enterprise-level security and privacy, so it's a good choice for companies large or small that want to improve customer satisfaction and loyalty.
If you're more focused on local deliveries, Shipday offers a customizable branding option for smaller businesses. It offers real-time driver tracking, automated dispatch and customizable branding. Shipday is geared for local businesses like restaurants and grocery stores that want to simplify their delivery operations and improve customer satisfaction.