AfterShip

AfterShip is a post-purchase customer experience platform that helps businesses build loyalty through automated shipping, branded order tracking, proactive messaging and seamless returns. It offers a range of tools to help businesses manage the journey from shipment tracking to returns, and everything in between.

Some of the key features of AfterShip include:

• Tracking: Proactive shipment tracking that delights customers and reduces WISMO tickets.
• Returns: Returns automation that delivers a positive experience, optimizes costs, and retains revenue.
• Warranty: Warranty automation that enhances the experience and unlocks product insights.
• Protection: Shipping protection that captures lost revenue and drives customer satisfaction.
• EDD: AI-powered delivery date estimates that drive conversion and set customer expectations.
• Shipping: A shipping management platform that facilitates fulfillment and reduces costs.
• Green: Carbon emissions reports that provide accurate calculations and improve brand perception.
• Parser: An AI-powered email parser that offers smart data extraction and improves customer experience.

AfterShip integrates with a wide range of platforms and carriers, including 1,171 worldwide carriers, making it suitable for businesses of any size. It also has 70 technology partners and native integrations with major eCommerce platforms and apps.

AfterShip is recognized for its enterprise-grade security and privacy, with certifications including SOC 2, ISO 27001 and GDPR compliance. It's built for global brands and retailers, with offices and a carrier network around the world.

Pricing is tiered based on the features and plans you choose, ranging from $9/month for the Essentials plan to custom pricing for Enterprise solutions. AfterShip can be a great addition to your business if you're looking to increase revenue and retention by improving post-purchase customer experiences. You can reach out to their post-purchase experts to see how AfterShip can help transform your customer journey.

Published on June 23, 2024