Narvar

Narvar's post-purchase platform is designed to help businesses create personalized experiences for their customers, driving loyalty and business results. With actionable insights from billions of data points across its network of more than 2,000 retailers, carriers and partners, Narvar offers intelligent solutions to the pain points of the post-purchase journey.

Narvar's solutions include:

• Promise: Establish trust with AI-powered estimated delivery dates to increase conversion confidence.
• Notify: Proactive multi-channel order messaging to reduce anxiety and increase trust.
• Track: Interactive order tracking experiences to lower support costs and increase engagement.
• Return & Exchange: Effortless returns and exchanges that increase loyalty and recover revenue.
• Monitor: Real-time visibility and actionable insights to optimize delivery operations.

Narvar's solutions are designed to be flexible, working with a variety of business models, from D2C brands to global enterprises. The platform integrates with more than 300 carriers and 50+ eCommerce and Order Management Systems, ensuring a unified experience across all touchpoints.

Some of the benefits of using Narvar include:

• Increase conversions up to 4% with reliable delivery estimates.
• Reduce up to 60% of WISMO calls with better-informed customers.
• Generate up to 15x ROI from tracking pages that inform and engage.
• Retain up to 43% of revenue with easy return and exchange experiences.

Narvar works with top brands like Sephora, Levi's and L'Oréal, and helps global retailers with offices in the United States, the United Kingdom, India and Japan. With its large network and continuous improvement through machine learning, Narvar helps businesses run post-purchase operations more efficiently and deliver exceptional consumer experiences.

Published on July 1, 2024