If you want a platform to boost conversions by offering customers reliable delivery estimates, Narvar is a good option. Narvar's post-purchase platform offers AI-estimated delivery dates through its Promise feature, which helps set customer expectations for when their orders will arrive. It also offers Notify for advance multi-channel order notifications, Track for interactive order tracking experiences, and Monitor for real-time visibility and insights. The suite of tools can cut WISMO calls by as much as 60% and boost conversions up to 4%.
Another option is AfterShip, an all-in-one post-purchase customer experience platform. AfterShip offers AI-estimated delivery dates, proactive shipment tracking and returns automation and integrates with more than 1,171 carriers and 70 technology partners. The platform is designed to improve the post-purchase experience, driving revenue and retention through customer satisfaction.
If you prefer a more specialized last-mile delivery management option, check out DispatchTrack. The AI-powered platform offers real-time ETA tracking, automated customer communications and customizable notifications. It also offers centralized reporting and analytics to help you optimize operations, which makes it a good option for companies looking to lower last-mile costs and improve customer engagement.