Question: I need a solution that provides a smooth onboarding process and support for my customers, do you know of any options?

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Whatfix

If you're looking for a tool to help you with onboarding and support for your customers, Whatfix could be a good option. It offers personalized onboarding, interactive guidance and self-help support for web, desktop and mobile apps. The company's Digital Adoption Platform (DAP) technology for customized guidance and on-demand support can help with productivity, lower support costs and improve process compliance.

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Userpilot

Another option is Userpilot, which offers personalized in-app experiences to help drive growth metrics across the user journey. It includes guided user onboarding, custom product analytics and user feedback tools to help teams understand user behavior and make data-driven decisions. Userpilot supports a range of use cases, including user onboarding and product adoption, and has high security standards and compliance regulations.

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Bento

If you prefer a low-code approach, check out Bento. The tool generates personalized guides and flows based on content you already have, so you can improve onboarding and activation. It includes features like BentoAI, customizable components, segmentation and analytics to track user behavior. Bento integrates with popular tools like Slack, Segment and Salesforce, so it's good for product, customer success and marketing teams.

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Intercom

Last, Intercom offers an all-purpose AI-first customer service platform. It includes an AI-powered inbox, AI copilot, tickets, phone support and help center, with features that learn from every customer conversation to get smarter over time. Intercom's pricing plans and 14-day free trial make it accessible for businesses of all sizes and needs.

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