If you're looking for a solution that offers insights from customer feedback and helps you prioritize product development, Cardinal is definitely worth a look. It's an AI-powered feature backlog tool that collects customer feedback from multiple sources, uses AI to identify feature requests, and maps those to actual features and projects. This means product teams can prioritize based on customer value, business impact, and progress. Cardinal integrates with Salesforce, HubSpot and Zendesk, and offers a variety of pricing plans to accommodate different needs.
Another tool that's got a lot of power is Productboard, a full-featured product management tool that uses AI to help teams build products customers love faster. It comes with features like collaborative roadmapping, validated customer insights and data-driven prioritization. Productboard integrates with Jira, Zendesk, Slack and GitHub, so it can fit into a variety of workflows and teams.
If you need a tool to collect, analyze and prioritize feedback, Canny is worth a look. It can collect feedback from Autopilot and other customer support tools, and it's got AI-powered features like Feedback Discovery and Smart Replies. You can create public or private roadmaps and integrate with project management tools like Jira or Asana. Canny also offers public changelogs and flexible pricing plans, including a free plan, so it's good for teams of any size.
Also worth a look is Enterpret, which centralizes and analyzes customer feedback using adaptive AI models to extract insights, so product organizations can prioritize and build what matters. It aggregates feedback from multiple data sources, including social media and support tickets, and provides granular insights to fuel product growth. Enterpret's features include a custom unified feedback taxonomy, powerful semantic search, and user-friendly analytics, making it a good fit for product development teams.