If you're looking for a CRM system with guided implementation, automated documentation and pricing that's transparently based on the number of users, Swantide is worth a serious look. It comes with a full suite of tools to automate changes, debug problems and generate automated documentation of every change. On top of that, Swantide offers guided experiences for onboarding and pricing that's transparently based on the number of CRM users. This means you can easily manage and maintain your Salesforce setup without worrying about the costs.
Another option worth considering is Kustomer, an all-in-one CRM designed to help you deliver better customer service with omnichannel messaging, a single customer view and AI-powered automations. Pricing is flexible, with its Enterprise plan starting at $89 per month per user. That should be within reach of most businesses, and it can help you reduce support volume and improve customer interactions.
If you want a customizable CRM, Attio is worth a look. It's got powerful templates and blocks you can use to build custom workflows, real-time data analysis and automatic data synchronization. Attio's pricing tiers are designed to accommodate businesses of different sizes, so you can scale up or down without worrying about the costs. That should appeal to startups and high-growth companies that need a flexible CRM.