Question: How can I create targeted surveys to specific customer segments and analyze the results?

If you want to create surveys targeted toward specific customer segments and then analyze the results, SurveyMonkey is a good option. This online survey tool lets you design and customize surveys, forms and polls, and integrates with more than 100 apps and offers AI-powered insights. It also comes with pre-built templates and supports multiple languages, so it's good for a variety of business needs.

Another good option is SurveySparrow, an all-in-one customer experience platform. It offers conversational surveys, themeable surveys and smart dashboards, including AI-powered survey creation and analysis. It also offers easy integrations and a variety of pricing plans, including a 14-day free trial, so you can find the best way to optimize your customer feedback processes.

If you're looking for something more elaborate, Qualtrics offers an experience management platform with suites for customer, employee and market research. Its features include AI-powered insights, conversational feedback and advanced analytics tools. Qualtrics can help you collect and analyze data to create personalized experiences and drive business results, with flexible pricing plans depending on the needs of your program.

Last, Sprig is geared specifically for product experience, with targeted surveys, replays and feedback collection tools. With advanced targeting and customizable dashboards, Sprig helps businesses understand user behavior and improve overall product adoption and retention by using AI for data-driven insights. This platform is good for product teams looking to make data-informed decisions based on user feedback.