Another option is Conversica, a Conversational AI platform that uses self-supervised AI models to simulate human conversations with customers. Conversica's platform supports multilingual and omnichannel conversations, making it a good option for automating lead engagement and qualification. It also integrates with popular CRM and customer success platforms, allowing businesses to automate workflows and scale revenue.
Ada has a powerful AI-powered customer service automation platform that can handle more than 70% of customer service requests on its own. Features include voice and email automation, support for multiple languages and AI coaching. Ada can integrate with existing knowledge bases and data systems to offer personalized and accurate responses, which can lead to higher customer satisfaction and lower operational costs.
Last is Quiq, which offers a conversational AI platform based on Generative AI and Large Language Models for fast and accurate customer service. Quiq is designed to protect customer data and offers features like personalized AI assistants, agent AI assistants and an AI Studio for designing and testing AI experiences. It can integrate with multiple CRM systems and offers rich experiences on popular messaging channels, making it a good option for large enterprises that want to automate customer support but still keep a human touch.