Question: I'm looking for a chatbot solution that can automate customer support requests without human intervention - do you know of any options?

For automating customer support requests without human involvement, Ada is a powerful platform. It uses AI-powered automation to handle more than 70% of customer service requests, and it offers features like voice and email automation, support for multiple languages and AI coaching. Ada can be integrated with existing systems for personalized responses and has shown strong results, including a 2x increase in automated resolution rate and $2.7 million in annual savings.

Another good choice is Ultimate, which uses generative AI to automate more than 60% of support requests across multiple channels. It offers tools like UltimateGPT for answering FAQs, Dialogue Builder for custom dialogues and a detailed Analytics Suite for optimizing conversation performance. Ultimate can be integrated with any CRM and supports multiple languages, so you can automate more routine tasks and improve customer satisfaction.

ResolveAI is another option. The platform lets companies automate customer service tasks without any programming, integrating with data sources and social media platforms like Facebook Messenger and WhatsApp. It offers several pricing tiers depending on business size, including a 10-day free trial to see how well it works to improve customer satisfaction.

Last, Verloop.io offers a conversational AI platform to automate customer support. It offers automated chat and voice support, agent empowerment tools and multilingual support. By deflecting a large percentage of support requests, Verloop.io can help improve response times and handle times, leading to better customer satisfaction.