Question: I'm looking for a way to increase user engagement and conversion rates in my marketplace, do you know of a chat service that can help?

If you want to use a chat service to boost user engagement and conversion rates in your marketplace, Gupshup is worth a look. The company's AI-powered chatbots reach customers on more than 30 messaging channels for customer acquisition, marketing, commerce and support. It's got a Bot Studio to create custom conversational flows, Agent Assist to help human reps work more efficiently, and a Campaign Manager for multichannel campaigns. More than 45,000 brands use Gupshup, and its technology spans the customer journey to help businesses get more value out of each customer and cut service costs.

Another option is Drift, which uses conversational AI to personalize buyer journeys. Drift offers revenue orchestration, native integrations with more than 50 tools, and detailed reporting and analytics. It's geared for marketing, sales and service teams to generate high-quality leads, personalize website experiences and convert more prospects. Drift's AI technology is behind features like Drift Engage and Bionic Chatbots that can dramatically increase pipeline generation and conversion rates.

If you want a more autonomous approach, Conversica has more advanced AI models for revenue teams. It uses human-like interactions to convert prospects across the customer journey. Conversica's digital assistants qualify and engage leads, and support multilingual and omnichannel conversations. The company's technology integrates with leading CRM and customer success platforms to automate workflows and scale revenue.

Orimon is a ChatGPT-inspired chatbot platform for sales, support and engagement. You can use it to create AI sales agents that chat with website visitors 24/7 to convert traffic into revenue. Orimon supports more than 150 languages, lead qualification, and multichannel integration. With a hybrid AI and human support model, it offers automated customer support and detailed analytics to optimize customer engagement and conversion rates.