Question: Is there a plugin that can help me offer 24/7 customer support without a large team?

If you want to offer 24/7 customer support without a huge team of employees, there are several good plugin options. Auralis is a conversational AI designed to handle customer support tasks, answering up to 70% of customer questions immediately and reliably. It offers 24/7 support in more than 100 languages, can be integrated with existing help desk software, and offers features like in-app messaging, Support CoPilot and Insights Dashboard. It's good for businesses that want to expand their customer support without sacrificing customer satisfaction.

Another good option is Watermelon, an automated customer service platform powered by GPT-4o. It handles up to 96% of customer interactions and offers 24/7 support in multiple languages. Watermelon also offers customizable chat widgets, advanced analytics and integrations with other tools, so it's a good option for businesses that want to customize their customer service workflow.

Tidio is another good option that simplifies customer interactions and automates follow-up with its AI-powered chatbot, Lyro. It offers multiple live channels and languages, along with features like advanced ticket filtering and automated routing. Tidio's no-code automation tool, Flows, lets you set up custom customer journey paths, so it's a good option for businesses that want to optimize their support.

If you're looking for a no-code option, Userdesk lets you create AI chatbots trained on your own data sources. It offers multilingual support, auto-sync, visitor insights and integration with popular tools like WordPress and Shopify. Userdesk's 24/7 support and customizability make it a good option for businesses of all sizes that want to improve customer satisfaction with a minimal amount of manual work.