Serviceform Alternatives

If you're looking for a Serviceform alternative, Respond.io is a good option. It's an all-in-one customer conversation management platform that captures leads from multiple touchpoints and converts them into sales through AI-powered automation on multiple channels, including WhatsApp, email and social media. With customizable software integrations, a mobile app for sales on the go and enterprise-level security, it offers actionable insights and real-time monitoring. Respond.io offers pricing based on the number of actively engaged contacts, and a 7-day free trial, so it's a good option for businesses that need to scale quickly.

Another good option is Haptik, which uses Generative AI to improve customer lifecycle management. The platform includes tools for fast customer support, personalized buying guidance, efficient agent chat and performance monitoring. Haptik supports customer engagement across multiple channels, including WhatsApp, Instagram Direct, Google Business Messages and Facebook Messenger, so businesses can generate leads and improve customer satisfaction. Its enterprise-level security and cost optimization features make it a good option for many industries.

If you're looking for a more general-purpose communication platform, Comm100 centralizes customer engagement across live chat, bots, automation, email and other channels. It includes tools for enterprise-class live chat, custom and generative chatbots, ticketing and message management. It's designed with security and privacy in mind, so it's a good option for industries like higher education, banking and healthcare. Its approach is designed to balance the best of human and bot interactions for a personalized customer experience and efficiency.