If you're looking for a Salesfloor alternative, Adeptmind is worth a serious look. Adeptmind is a conversational guided discovery platform designed for brick-and-mortar retailers. It combines AI-powered product search and recommendations with customer engagement and conversion, and it integrates with popular e-commerce sites like Shopify and PrestaShop. The platform is trained on customer behavior to provide personalized recommendations, and it's flexible enough to work across both online and offline channels to improve customer experience.
Another good option is Voyado, a customer experience platform that offers unified customer data and AI-powered targeting, automations and loyalty management. Voyado's Voyado Engage and Voyado Elevate products offer multichannel marketing capabilities, customer insights and campaign management. The tools can help retailers personalize experiences, build customer loyalty and drive business results, so it's a good Salesfloor alternative.
For a more general conversational CRM, check out Haptik. The company uses Generative AI to transform customer lifecycle management in many industries, including retail. Haptik offers tools like Gen AI Web Q&A for fast customer support and Gen AI Sales Assistant for personalized buying advice. It also offers intelligent analytics and multi-channel support across different messaging channels, so businesses can better engage with customers and improve satisfaction.
Last, Bloomreach combines real-time customer and product data with AI for personalized marketing, product discovery and conversational shopping. Its AI, Loomi, is designed to optimize customer journeys and key performance indicators. With tools like email marketing, web personalization and ecommerce search, Bloomreach can help businesses create relevant and engaging customer experiences that drive profitable growth and revenue expansion.