If you're looking for a QuickCEP replacement, Rep AI is a good option. It's a full-featured AI chatbot that's integrated with Shopify, designed to help e-commerce companies create better shopping experiences and increase revenue. It can handle up to 97% of support requests, offer personalized guidance and recommend products. Rep AI also can integrate with other e-commerce tools, providing AI-powered insights to help optimize sales and support.
Another option is Algomo, which offers an AI-powered customer interaction platform. Algomo automates and personalizes customer support, turning prospects into customers. Its features include an AI chatbot that can handle up to 85% of repetitive questions, live chat with human and AI triaging, and omnichannel support across email, Slack, CRM and social media. It can integrate with Shopify and other tools, and offers industry-specific solutions for e-commerce companies.
Engati is another option. It's a conversational AI chatbot platform designed to improve customer experience across multiple digital channels, including WhatsApp, Instagram and live chat. Engati offers multilingual and omnichannel support and integrates with popular tools like Shopify. It offers low-code bot building and supports multiple digital channels, allowing businesses to centralize customer communications and automate lead generation.
Last, DigitalGenius offers immediate care and personalized answers to pre- and post-purchase questions through conversational and visual AI. It can integrate with shipping carriers, ecommerce platforms, ERPs and loyalty platforms to quickly answer customer questions. DigitalGenius also includes proactive AI to identify and resolve customer issues before they contact a company, making it a powerful option for improving customer service and satisfaction.