PlusBase Alternatives

If you're looking for a PlusBase alternative, DigitalGenius could be worth a look. It's a customer service automation service for ecommerce that uses AI for conversational and visual AI to answer questions before and after purchases. It can be integrated with a variety of services, including shipping carriers, payment processors and ecommerce sites, to automate customer service tasks and improve customer satisfaction.

Another option is Rep AI, an AI chatbot that integrates with Shopify. It can help e-commerce businesses personalize shopping experiences by answering customer questions and offering advice. Rep AI can also identify customers who are about to abandon their shopping carts and proactively reach out to them. It can handle multiple languages and capture email subscribers.

For a broader customer service approach, Siena marries human empathy with intelligent automation. It offers personalized and efficient customer service through omnichannel support, contextual understanding and fast response times. Siena integrates with help desks and ecommerce sites, automating many tasks so businesses can free up resources and improve customer satisfaction.

Last, Airkit.ai eCommerce is a codeless AI-powered customer service service for e-commerce companies. It resolves 90% of customer issues 24/7 with features like proactive issue detection and hyper-personalized conversations. The service integrates with popular e-commerce tools and adheres to industry regulations and company policies, so it can be a good option for improving customer service.